Privacy Policy

Privacy policy & GDPR

John Cowan Baskets collects to following personal information when a product is ordered: Your name, email address, postal address, and the details of the product being ordered. Beyond this, customers may choose to provide additional personal information (such as for a custom order). I also may obtained the above necessary personal details via third parties such as Paypal, etc, each of these companies have their own Privacy Policy. I do not keep any of your financial details and have no access to payment information such as bank or card details, the above third party businesses collect and administer payment on my behalf and do no share bank details with me. If you use bacs payment your bank details are not shared with me.

Why I Need Your Information and How I Use It - I need the above personal details to provide my services, such as when I use your information to fulfil your order, to provide customer support, to comply with a legal obligations, such as retaining information about sales and monies earned to comply with all UK tax laws. I will never sell your information or allow it to be used for any purpose other than supply the product you have ordered. Information sharing with third parties is never done for monetary gains by John Cowan Basket and the only instance and limited circumstances where it is done is with trusted a courier or delivery company such as Royal Mail to allow them to deliver your parcel to your delivery address. They may also keep you informed with any parcel tracking information in addition to my emails about tracking reference. Each of these companies have their own Privacy Policy. John Cowan Baskets will not contact you about anything other than your order. (I won’t contact you with any marketing & there is also no newsletter.).  If at any time you want to find out what information John Cowan Baskets hold about you, or request it’s removal from the  records, please contact me at:

 

john@johncowanbaskets.co.uk

John Cowan Baskets

51 Wellgatehead

Lanark

ML11 9AA