Delivery & FAQs
UK postage to all UK postcodes is £4.95 or £7.95 depending on the size of the basket. The following baskets can be sent as 2nd class Royal Mail medium parcels which is £4.95 - 1 x any of: Gardening basket, Peg basket, Vegetable Picker, Market Shopper, Forager's Basket, Shopping Basket, Potato Basket, Wastepaper Basket, Small Flower Gatherer or Round fruit basket & fishing creel. For the rest, or a few of the above ordered at the same time, postage is £7.95 for fully-tracked Parcelforce 48-hour delivery.
I'm happy to combine postage where possible (a small curved log basket + a large curved log basket combined postage is £7.95 for example.)
Postage for many baskets ordered together that can't be combined because the combined volume would be outwith the limit of the carrier's height x girth restrictions will be charged at the appropriate multiple of £7.95.
As well as the making, John attends to all admin and packs and posts all the baskets - All baskets are dispatched within 2 - 3 working days. Please allow around 5 working days for delivery of your hand crafted basket.
For international delivery, orders to The Republic of Ireland can be placed through the shop on the website and 1 x Euro Priority Express parcel is £15.00. A few mid-size baskets can be combined into a 1 x Euro Priority Express Parcel. For other EU countries please contact me for a shipping quote and an order can be placed via email. For USA & Canada I recommend firstly trying to find a suitable basketmaker in your part of the world and North American weavers can be found on the NBO website.
Besides the Payment options here on the website, I can also accept BACs direct transfer (please contact me for details), or cheques. If you prefer to use any of these options please contact me via email with details of the baskets you'd like to order and I can email an invoice to you including payment instructions for BACs or cheques.
As John's turnover is less than 83K per year there is no VAT on John Cowan Basket products
It is a common request for me to be asked to Repair an old shopping basket handle. If the sides of the old basket are in reasonable condition I can usually repair or replace the handle for you. This work on a typical sized shopping basket is £10. If you are local we can arrange a time for you to drop off your basket. If you are far away, you can post your basket to me (return postage fees will be added to your invoice.) In this case, please send a photo of your basket to me first so I can see if I am able to do a repair.
Basketmaking Tuition - If you are an organisation looking for a basketmaking tutor I can teach a weaving course when I'm available depending on the participants' & organisation's aims, the time and space available, the numbers taking part and the funds available to enable a course to run etc. If you can give me a little information about your organisation and what you are wanting from a willow weaving workshop I will be able to let you know if I am a suitable tutor for you. If it is slightly out of my area of expertise I may be able to suggest a suitable basketmaking tutor. My area of expertise are either willow weaving classes with the focus being on the therapeutic qualities of weaving with willows or a course with the aim of participants learning one or more of the traditional techniques within the UK basketmaking. The cost of these is usually around £32.00 per hour and an hour prep. + cost of materials.
I can offer 1-to-1 tuition (which is how I learned basketmaking) in my workshop in Lanark, Lanarkshire to those who want to improve their weaving or learn a new technique. I am a full-time professional basketmaker who makes many baskets each week. If you are an absolute beginner I suspect my tuition could seem intensive and serious. In this case I recommend some of the more leisurely beginners classes to ease you into the craft - these are listed on the websites of The Basketmakers' Association or The Scottish basketmakers' Circle. You might still come to me after you have had some experience in the craft. I work in a shed which is cold in the winter and warm in sunny days during the summer. It is small so it may be a bit of a squeeze for two of us working together. All my baskets are made the traditional way on the plank on the floor and this is the only way I teach basketmaking. So, after managing expectations, if you have done some training and are making baskets independently, and are maybe thinking about selling work or are selling already, you will be welcome to arrange a visit for tuition with me. I enjoy sharing my skills and experience and can offer reasonably priced tuition to aspiring weavers. My knowledge and skills are mostly concerned with British methods of basketmaking and I might suggest a suitable traditional basket style for study. Hours would be 9:30 til 4:30pm by arrangement and would cost around £80 per day.